Alert: The Mobile Loyalty Platform

Alert is a cloud based mobile loyalty channel for retailers. Everything is included; a state-of-the-art mobile application (iOS & Android), comprehensive Mobile & Web Analytics, a fully functional Campaign Management System and open Connectors (APIs) for simple integration of your existing assets.

Watch the introduction video here:

Mobile Loyalty Platform

Why Alert?

Alert is the only comprehensive turnkey solution for mobile loyalty and customer engagement.

The Alert mobile loyalty and customer engagement platform is a turnkey solution complete with a consumer facing, fully customizable mobile app, a highly intuitive Campaign Management System (CMS) for segmentation and marketing campaigns, a powerful analytics package that allows marketers to monitor and analyze the effectiveness of targeted marketing efforts, and an extensive library of content connectors that enables you to synchronize your existing content with your Alert-powered mobile app.

Omni-Channel Retailing

Alert is a complete, end-to-end platform that is designed specifically for retailers (and membership-based organizations) who want a seamless brand experience across all shopping channels for their customers. Alert updates your catalog in real-time, reflecting what is available to buy online, pickup in-store, or send as a gift to a friend.

Cornerstone of your SoLoMo strategy

Alert enables social integration at multiple levels – social content, social sharing, viral marketing and social loyalty. It comes with geo-fencing capabilities that allow you to send location-triggered promotions and messages to encourage foot traffic in nearby stores.

Fastest Time-To-Market – Cloud-Based Service

Since the Alert platform runs in the cloud, you can avoid all of the heavy lifting in terms of cost, complexity and resources. This allows you to get your entire mobile customer engagement solution up-and-running quickly and without IT bottlenecks.

State-Of-The-Art Consumer Features

The Alert mobile app delivers a rich consumer experience complete with a mobile storefront, loyalty cards, payment options, social gifting, receipts wallet, store locator, product look-up and other features to truly engage your customers.

Leverages all your existing assets

Alert seamlessly integrates your existing customer systems such as point of sales (POS) systems, loyalty programs, eCommerce, catalog systems, and CRM systems so you don’t have to recreate content across multiple systems.

Extensive social features

Alert connects directly to your social media channels, including Facebook, Twitter, Pinterest, and more, enabling you to extend that content to your Alert mobile app users for better customer engagement. You can also present consumers the opportunity to send gifts via social channels and get rewarded with loyalty points for their social actions.

Highest performance and high-scalability

Alert incorporates the 25-years of experience of MicroStrategy software engineers in creating high-performance and scalable enterprise software. Unlike startups or custom developed solutions, Alert has the ability to support millions of users today, deliver a high performance for mobile interactions, and analyze data with sophisticated and proven business intelligence software.

Custom-fit your brand

Alert gives you complete control over the user-experience of your application without having to write any code. Alert is your app, for your customers. It’s your colours. Your images. Your fonts. Your app icon. Your layout. Your messaging. Your brand.

Easy app updates

With Alert, your marketing team can easily rearrange the content display, rename sections, populate content and more, all without IT support and without having to resubmit the app to the App App Store or Google Play.